Comprehensive Pet Care Services

All our pet care providers undergo a rigorous 5-step screening process including background checks, reference verification, in-person interviews, and skills assessment. They complete comprehensive training in pet first aid, CPR, behavior management, and our service standards before being matched with clients.

We offer flexible cancellation options. You can cancel or reschedule any service with at least 24 hours notice for a full refund or credit. For last-minute cancellations (less than 24 hours), a 50% fee may apply. Emergency situations are always considered on a case-by-case basis.

Yes, Pet Care USA is fully bonded and insured with comprehensive liability coverage of $2 million. All our providers are covered under our insurance policy, giving you complete peace of mind when using our services.

All our providers are trained in pet first aid and CPR. In case of an emergency, they will immediately contact you, provide necessary first aid, and transport your pet to your preferred veterinarian or the nearest emergency clinic. We maintain a 24/7 emergency hotline for urgent situations.

Yes, our providers are trained to administer oral medications, topical treatments, and injections (with proper instruction). We require detailed written instructions and will keep a medication log for each administration. There is no additional charge for medication administration.